You must come 10 minutes prior to your appointment.
You must arrive on time for your treatment as the services we provide cannot be cut short.
We are an appointment only clinic.
If you are late for your treatment by more than 10 min you will need to reschedule & a cancellation fee will apply.
Colour Refresh and Complimentary Touch-up
Colour Refresh treatment prices are for existing clients only. The colour refresh does not include a complimentary touch-up.
Your complimentary touch-up may not be scheduled for any sooner than 4 weeks since your initial treatment and is valid for up to 12 weeks only.
Your first touch-up treatment is complimentary, so may not be exchanged for a reduced price if you are unable to attend. Clients who do not attend their scheduled complimentary touch-up at 4-12 weeks, or who cancel within 48 hours, forfeit their Complimentary touch-up visit.
